"The Head of Quality is responsible for development a quality strategy that addresses all phases of product development, as well as governance frameworks for managing quality and test automation. He/She reviews quality management policies and standards to ensure compliance with regulatory requirements and international standards. He defines the approaches and procedures in the identification, selection and assessment of quality standards for adoption, documentation for test reporting, and review of quality standards. He provides technical inputs on approaches and conduct of quality testing, and recommend solutions to resolve significant quality lapses. He also reviews quality test reports and outcomes to approve product. He works in a team setting and is proficient in programming languages required by the organisation. He is familiar with international quality standards and processes, as well as applicable test automation tools. The Head of Quality manages the quality of infocomm technology products from end to end, he is able to readily integrate and apply knowledge from multiple disciplines. He is able to develop innovative and effective solutions to issues encountered, communicate his plans and advice in a clear and compelling manner that inspires action. "