"The Security Operations Manager plans and oversees monitoring and maintenance of security operations and provides direction and leadership to internal resources. He/She provides expertise on security technologies and innovative security concepts and works toward enhancing the resilience of security operations. He coordinates ongoing reviews of existing security programs, protocols and planned upgrades. He establishes escalation processes for security incidents and develops contingency plans and disaster recovery procedures. He focuses on policy implementation and control. He is familiar with cyber security standards, protocols and frameworks, and ensures the organisation's compliance with the Cyber Security Act 2018. He is knowledgeable in using various cyber security monitoring and testing tools and techniques The Security Operations Manager is diligent and watchful in monitoring security operations, systems and activities. He is also a confident leader who develops plans and solutions to address security incidents and also one who has a passion for engaging and developing others in his team."